The ones he really likes will get a closer look. Get into that pile with a good desktop support resume summary or resume objective. And which one should you use? A resume summary works for those with Gigabytes of experience. Use it if you've been around the block (and sector) a few times. A resume objective shows your passion. Use it if your factory settings are still intact.
Resumé - martin Espinoza the hyperlogos
Modern pdfs are machine readable. Pro tip: If you're a rookie, consider the combination resume format. It lets you integrate your best help desk achievements from past non-desktop-support jobs. Want to cycle through more choices for desktop support short tech resume format? See this guide: 3 Resume formats: How to Choose the best One Examples. How to Write a resume summary or Resume Objective. Picture a hiring manager named Bart. In a few seconds, his Dell Optiplex will chitter as it boots. On it are 300 it desktop support engineer resumes. He'll spend just six seconds on each one.
Pick the fuller best desktop support resume format (or be ignored like windows 98). Choose the chronological resume format. It's best because it starts up with your most recent achievements. It'll make your support experience shimmer like a copy of Windows 2055. Use the best resume fonts (no comic sans). Inject big headings, and fall back on lots of white space to make it easy on the eyes. Finally, should you send a pdf or ms word resume? Send in a desktop support technician resume pdf unless the job ad says not. Applicant Tracking Systems used to system-crash on pdfs.
Plus, you'll get tips and right. Wrong examples remote while writing your resume. See 20 resume templates and create your resume here. Desktop Support Resume Example, see 20 resume templates and create your resume here. What's the best Format for a desktop Support Resume? Desktop support techs live and die by the details. So, show you've mastered them.
This guide will show you: A desktop support resume example better than 9 out of 10 other resumes. How to write a desktop support resume that lands more interviews. Tips and examples of how to put skills and achievements on an it desktop support technician resume. How to describe your experience on a resume for a desktop support specialist to get any job you want. Here's a desktop support resume template made with our online resume builder tool. Want to save time and have your resume ready in 5 minutes? Try our resume builder. Its fast and easy to use.
Support, system - the, resume
Problem-solved issues with pc clients, server hardware/ software, mainframe and Dow Jones online products. Provided first level administration of Unix based email systems. Launched user feedback survey based on input from Help Desk Institute to gauge customer satisfaction and support Continuous Improvement. Consistently recognized for Superior Performance and featured in Dow Jones newsletter. Education certifications harris county community college ambition Harris, nj Network Administration lanops Bensalem, pa .0 Workstation and Server, networking 2000 computeach Yardley, pa mcsa 2000 certification course 2003 Villanova university 1998 Intensive training in Database fundamentals, financial Planning, software Engineering, Client/ Server. You came to the right place to write a great desktop support resume.
Just a quick thought first: Desktop support is like a stargate to a career in it or higher tech. You start out fixing pc issues, then move up and. But there's a tidal wave of applicants between you and that first desktop support job. Even worse, they've all got mountains of experience. Your desktop support resume must make you stand out like scotty benefits on the. It has to show unique achievements that prove valuable skills and qualifications. It's not hard to write a resume like that.
Support center analyst, jun 19 First point of contact for internal user community of 2,000 plus an additional 1,500 users representing 40 of the nation's leading banks. Played key role in reengineering Support Center to improve responsiveness and customer satisfaction. Established best practices in Server and Network support and trained technical staff. Authored Service level Agreement for internal/ external customers for user/ security administration. Initiated Shift Turnover report to continue customer communications for unresolved issues. Selected to create new procedures to improve department productivity and train new team members.
Diagnosed and resolved hardware/ software connectivity issues. Created user accounts for.0 and Winframe/ Critix servers. Resolved improperly configured settings. Supported clients during 24-48 hour Disaster Recovery tests assisting with migration to dr site. Dow jones and company, princeton, nj, aug 19 leading publisher of the world's most vital business and financial news and information. Successive career progression through computer and network operations into help Desk support: Computer Operator, network Operations, senior Network Operator, help Desk Specialist, lead help desk specialist, first level support for 40-server Unix-based system interconnected with mainframe supporting 13,000 global users.
Resumé : Marco s hyman
Resolved issues with dpu gateway, hubs/ routers/ Circuits, as/ 400 and Support Center voice response Unit. Maintained critical data feeds. Coordinated and implemented Change control in collaboration with technical teams. Optimized systems performance and spool utilization. Responded lined to system hardware/ software error messages, storage and hardware configuration problems. Ensured that critical jes links were active and Output, ndm queues were operational. Provided after hours support for Network, help Desk and nt client/ lined Server environments.
Worked independently on Sundays providing sole support for international operations. Demonstrated exceptional skills in professionalism and responsiveness across a wide variety of areas. Jane harrison, page 2 sei investment, wayne, pa, jun ethanol 19 leading global provider of asset management and investment technology solutions processing almost 50 trillion of investment transactions annually through 21 offices in 10 countries. System operations, jan 19 Promoted to support worldwide system and network infrastructure consisting of 20 Windows nt servers and 6 Unix servers interconnected with mainframe through Cisco routers. Investigated and resolved performance issues demonstrating strong diagnostic skills across multiple platforms. Proactively identified potential areas for wide system outage and initiated analysis and resolution. Monitored all master hardware and performance consoles.
to help Desk staff. Assisted users with policies and procedures for setting up conference calls, new accounts, web/ network presentations and voice mail. Provided special assistance to key departments including Equity, fixed Income, investment Banking and Executive support. Supported remote access using dialup/ vpn securID. Leveraged extensive experience in multiple operating environment including mainframe connectivity and security, windows NT/ 2000 workstation and server and Unix. Escalated issues as needed and maintained communication with customer and Technical teams. Extensively utilized Remedy to record and track issues. Independently designed new staffing schedule to improve nighttime coverage and reduce cost of overtime.
Tcp/ ip, hP Openview, cisco, ibm/ aix.1, tSO. Netview, vtam, jES2, cics, fTP/ ndm, boole babbage. Dpu/ MacAfee, sms, mS Exchange, bmc patrol, remedy. Command Post, netscape, vpn/ Securid, professional experience, help desk technician/ advisor, dec 20credit suisse first boston, princeton, nj, plan (relocated). One of the world's largest securities firms in terms of financial resources, with approximately.9 billion in revenues in 2001 and 10 billion in equity and 406 billion in assets. Provided first-level technical support for global it infrastructure supporting 35,000 employees throughout the. Troubleshooted hardware, software and connectivity issues for a mixed Unix, windows NT/ 2000 and mainframe environment. Additionally supported Expense Processing and e-procurement, voicemail, telephone and bpx systems. Challenged to provide timely resolutions to support mission-critical application users.
Resumé of Charles cazabon
Jane harrison 300 West Gate Drive, san Jose, ca 98015, (555) 555-5555, email protected, senior help desk/ technical support professional. Accomplished Senior Help Desk professional with 10 years experience in Computer Operations, technical and Help Desk support. 8 years of progressive computer/ network operations experience in large global data centers with mixed computing environment including Unix, windows NT/2000 and interconnected mainframe. 7 years providing Help Desk support to thousands of users worldwide, earning a solid reputation type for productivity, complex problem resolution and professionalism. Excellent communication and diagnostic skills, consistently solve problems reputation for productivity, complex problem resolution and professionalism. Proactive self-starter known to initiate process and system improvements to increase system stability and staff productivity. Technologies, windows 9x Client server, windows.0/ 2000. Mvs/ esa, unix/ dos, os/ 290, mS Office 97/ 2000.